Free shipping inside EU

Free shipping to all orders inside EU. We have a fixed shipping fee of 5€ to countries outside the European Union.

Shipping time

All Villawool products are hand made by order. We don´t have products in stock, and every time we receive an order, we start knitting! This way you will receive a fresh new product, just like a French baguette. Since we don´t have stock, your order may take from 5-10 days! Might be even faster, but we will inform you if there is a longer delay in production. Thank you for your patience!

Returns

Once an item of merchandise is delivered to you, you can return that item within 14 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. We will refund you after we have received your returned item. Please add receipt or document of shipping cost.

Send returns to:

Villawool Oü

Merikotka 7-17, 93815 Kuressaare, Estonia

factory (at) villawool.com